Terms of Service – SMS Messaging

1. Overview

These Terms of Service govern the use of SMS (text message) communications provided by Render Media Group. By opting in to receive text messages from us, you agree to the terms outlined below.

2. Description of SMS Use Cases

By providing your mobile phone number and opting in, you consent to receive SMS messages from Render Media Group. These messages may include, but are not limited to:

Lead follow-up and service inquiries
Appointment scheduling and reminders
Project updates and client communications
Service notifications
Occasional marketing or promotional messages related to video production, digital marketing, and media services

Message frequency may vary based on your interaction with our business.

3. Opt-In Consent

You opt in to receive SMS messages by submitting your phone number through our website contact forms, booking forms, written agreements, or by providing direct verbal or written consent. Consent to receive SMS messages is not a condition of purchase.

4. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. After opting out, you will no longer receive SMS messages unless you re-subscribe.
For assistance, you may reply HELP to any message.

5. Customer Support Contact

For questions or support related to SMS communications, you may:

Reply HELP to any SMS message, or
Contact us through our website at:
https://rendermediagroup.com

6. Message & Data Rates

Message and data rates may apply depending on your mobile carrier and service plan. Render Media Group is not responsible for any charges incurred from your mobile carrier.

7. Carrier Liability Disclaimer

Mobile carriers are not liable for delayed, undelivered, or misdirected messages.

8. Age Restriction

You must be at least 18 years of age to opt in to receive SMS communications from Render Media Group.

9. Privacy Policy

Your privacy is important to us. Information collected for SMS communications is handled in accordance with our Privacy Policy.
You may review our Privacy Policy here:
https://rendermediagroup.com/privacy-policy

10. Changes to These Terms

Render Media Group reserves the right to modify these SMS Terms of Service at any time. Changes will be effective upon posting to this page.